TERMS AND CONDITIONS

PAYMENTS

To ensure your security all of our online financial transactions are handled by Paypal in an https / SSL environment (secure connection). You can be confident that all of your payment data is handled using safe encryption methods & credit card details are only held by Paypal in order to process your transaction (& never by us).

PRIVACY

We are committed to protecting your privacy. In order to process your order, we have to collect data about you (name, address, e-mail, etc). This data is used, and held in accordance with, the Data Protection Act 1998. We will never pass this data to any third party without your express permission and you will have the chance to refuse any future marketing

STOCK AND DELIVERY

We aim to keep our prices as competitive as possible AND offer a range of products and choices. Every product offered on our site is normally available for same day dispatch, but due to delivery variation, our normal service will be delivered to you within 3-5 days.

Although we always endeavour to ensure orders are dispatched and delivered on time, no liability can be accepted for loss or harm resulting from delayed or missing deliveries.

Our aim is 100% customer satisfaction. If you have any concerns or problems with products or services offered on this site, please contact us

30 DAY MONEY BACK GUARANTEE

If for whatever reason you’d like to return products to us, within 30 days from your original purchase, send them back and we’ll happily refund the cost of the items.

Please send any returns with a copy of your original paperwork or order number to:

Rhino Safety Limited, Suite 22, Edwin Foden Business Centre, Moss Lane, Sandbach, Cheshire, CW11 3AE

RETURNS & REPLACEMENTS POLICY

All of our products are manufactured to very rigorous quality standards and checked before dispatch. In the unlikely event that you are not entirely satisfied with any aspect of our products or service, please e-mail info@rhinosafety.co.uk

We commit to dealing with all enquiries promptly and if necessary will arrange for replacement parts to be provided without delay.